These quick reads, based on McGraw-Hill bestsellers, are designed to  meet the needs of busy people. Titles in the series focus on each book's  main themes and action ideas, reduced to a manageable page count for  on-the-go readers.Specific strategies for understanding the 10 types of  problem people and influencing them to adopt positive behaviors. 
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Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone
Labels: Personality